Avast For Mac False Positive Display Settings

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  1. False positive tests help to know which anti-virus do the most FPs. So it's not useless. An anti-virus with 100% rate but 50% fp, it's not helpful.
  2. What is a false positive test? When an antivirus program mistakes regular software for malware, this is called a false positive. Avast 2019: Mac false positives score. Avast scores a perfect score for Mac, as did all the other tested antivirus. Avast for Mac 100%; Industry Average [10 antivirus tested] 100%.
  3. Report a False Positive Detection to Avast. We also strongly suggest to report the detection you believe is a false positive directly to Avast team. They will look into it and eventually confirm the reported file, software, or website is clean.
  4. CNET's Avast and AVG forum is your destination to discuss anything related to your desktop, mobile, or business security solutions. False positive - Duplicates Cleaner. AVG is a fake.
  5. Jul 07, 2010  I think as Zilog originally said it is a false positive caused by the Avast looking into the vmdk file as a regular mac file and finding a match by coincidence. I am very disappointed by Avast because there has been no fix to this after two months.

This avoids false positive detections for files you know are safe, and speeds up scan time. Caution: Exclusions created in the File paths and Urls apply to ALL on-demand scans (manual and scheduled) and ALL real-time shields. Learn how to Stop Avast From Blocking Websites with our detailed guide that we have specially compiled for you. Do give each method a try. Click any of the module on the left which is currently active to view its settings. Report False Positive Detection to Avast.

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From United States
I'm glad this is a false positive. Like julianyway, I use Avast and my installer (setup_rayman_forever.exe) was infected with 'Win32:CIH-G@dam'. After reading this thread, I knew it was the false positive since it showed the four designer exes as infected.
I just have Rayman, the core game itself, not the level designer or the other extra I can't think of off-hand. If ever wanted to re-install the game again or use these features, will I run into any troubles? I know it's a false positive thanks to this thread, and I say yes to install, but Avast may say no.
I don't usually post to the forum, I'm just concerned with having to re-install Rayman again. Please answer my question and thanks in advance.
FYI, I was unaware of this issue as Rayman Forever is a new game for me, before that I only played Rayman 2 when my family first got a Windows PC. Wanna say love the game and thanks for the no DRM and bonuses GOG!
Post edited November 11, 2013 by tailsy64
Gydion
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From United States
tailsy64: If ever wanted to re-install the game again or use these features, will I run into any troubles? I know it's a false positive thanks to this thread, and I say yes to install, but Avast may say no.
Gydion: Submit the file already. Avast! is hardly going to start distributing/selling the game or keep it for themselves for that matter. They won't exclude without seeing it first.
The other option is to simply disable Avast during the install.
tailsy64
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From United States
Gydion: The other option is to simply disable Avast during the install.
Alright then, thanks. Because of this false positive I actually was looking at features of Avast I haven't used yet. I've used the Virus Chest, but I found the comment field to make note of it. I also added Rayman Forever folders (Install and where I keep the installer) to exclusions. I'll be sure to do this if I ever have to reinstall.
Thanks again.
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  1. Make sure the blocked file or webpage is not malicious by testing it at www.virustotal.com
  2. Add it as an exception by going to Settings » General » Exclusions
  3. Confirm by clicking OK

Read more detailed steps and other options including screenshots below.

In this guide, you will learn how, but we strongly suggest using exclusions only when you’re an advanced user. There are three basic types of exclusions/exceptions in the Avast Antivirus 2019:

  • Global exclusion list of the folder/file/program/application from being scanned at all
  • Global exclusion list of the website/URL from being scanned at all
  • Exclusions in the specific shield (File System Shield, Mail Shield, or Web Shield)

Global Whitelist – Exclude Specific Folder/File/Program/Application from All Avast Scans

If you want to add the exception for the specific website, domain, or URL from being scanned by Avast, follow these steps. This is so-called Global Whitelist or Exclusion List.

  1. Open the Avast user interface and go to ‘Settings‘ » ‘General‘
  2. Find the tab ‘Exclusions‘ and add specific programs to the ‘File paths‘ tab
  3. Added applications and/or paths will now be excluded from any Avast scanning

Adding File/Folder/Program Exception into Avast 2019

On the screenshot above you can see that application ‘FileZilla FTP Client‘ and ‘DAEMON Tools Lite‘ are excluded. Such exceptions also apply to all sub-folders on these folders as we have used ‘/*’ in the path.

Global Whitelist – Exclude Specific Website/URL from All Avast Scans

If you want to add the exception for the specific Avast shield, follow these steps.

  1. Open the Avast user interface and go to ‘Settings‘ » ‘General‘
  2. Find the tab ‘Exclusions‘ and add specific websites or URLs in the ‘Urls‘ tab. Please note ‘http://’ will be added automatically, so if you want to exclude Yahoo, just type yahoo.com. Please note you need to differentiate between ‘http://’ and ‘https://’
  3. Added websites/URLs will now be excluded from any Avast scanning

Adding Website/Domain/URL Exception into Avast 2019

On the screenshot above you can see that URLs ‘https://www.gmail.com‘ and ‘http(s)://.gmail.com‘ are excluded. Such exception also applies to all pages on these domains as we have used ‘/*’ in the path.

Add Exception for Specific Avast Antivirus Shield (File System Shield, Mail Shield, or Web Shield)

If you want to add the exception for the specific Avast shield, follow the steps further.

  1. Open the Avast user interface and go to ‘Settings‘ » ‘Active Protection‘
  2. Select the shield (File System, Mail, or Web) for which you want to add the exception, and click on ‘Customize’ link
  3. Find the menu item ‘Exclusions‘ and add the item you want to exclude from scanning by the specific Avast shield. You can also specify when the exclusion applies (for reading, writing, or executing)
  4. Please note that global exclusions are always applied although they aren’t listed in the specific shield. Also please note a lot of items are listed there by default

Adding Specific Shield (File System, Mail, or Web) Exception into Avast 2019

On the screenshot above, you can see many items are excluded from the File System Shield scan by default. We haven’t added any of them.

[IMPORTANT] Restart All Avast Shields to Make Exclusion Work

After you successfully add the file or webpage to exclusions you need to actually restart all Avast shields to make it work. Otherwise, Avast will keep detecting and blocking it as a threat.

  1. Find Avast icon in the Windows system tray (click on the top arrow)
  2. Go to ‘Avast shields control‘ » ‘Disable for 10 minutes‘ » confirm
  3. Go again back to ‘Avast shields control‘ » ‘Enable all shields‘

Restarting All Avast Shields From the Windows System Tray

Now Avast should stop detecting the added files/URLs in the exclusions. You can also simply just restart your Windows.

Report a False Positive Detection to Avast

We also strongly suggest reporting the detection you believe is a false positive directly to Avast team. They will look into it and eventually confirm the reported file, software, or website is clean.

Avast For Mac False Positive Display Settings Changed

Link to report is included on every in-product pop-up displayed when the harmful webpage or file is blocked. Just click on ‘Report the file as a false positive‘.

Avast Web Shield Has Blocked a Harmful Webpage or File Pop-up

Then you need to fill-in following simple form. In the additional info, you can add a link from VirusTotal scan. Don’t forget to check the option ‘I know what I’m doing‘ and click on ‘Submit‘.

Avast In-product Form for Reporting False Positive Detection of Files or Websites

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Alternatively, you can use the official web form for reporting false positive detection.

Official Avast Web Form for Reporting False Positive Detection of Files or Websites

False Negative

Additional Notes

Although we have used Avast Free Antivirus 2019 screenshots in this article, these steps are also applicable for all Avast Antivirus solutions (i.e. also for Avast Pro Antivirus, Avast Internet Security, or Avast Premier) running the latest version available.

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Steps are relevant for all Windows versions – Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 (including Anniversary Update).

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Managing exceptions or turning off Avast protection may leave your computer at risk.